Thermal printers, sometimes called shipping label printers, have evolved into a mission-critical business component. They reliably offer shipping labels, barcode labels and other adhesive labels at a finger’s touch. If your shipping label printer goes down, then you will be unable to move product and this can paralyze your business!
What Do I Do When The Printer Goes Down?
You don’t have to panic. Bartech Systems Inc, trained professionals will diagnose for you quickly what is wrong with your printer similar to the examples below.
Let’s try to diagnose the issue with the printer. Is the printer still printing? Are the labels unclear? Is there a straight white line or a number of straight white lines on the label? Are the labels faded on the right side but are printing clearly on the left side, or vice versa? These are just some of the issues that we have successfully resolved for our clients.
In today’s high-paced business environment, maintenance can be overlooked. As a result, the following can happen
This is an example of a badly printed label.
- Misaligned printheads can cause this.
- Burnt-out printheads can cause this
- Many other worn parts – that need replacing fast!
Labels that are faded on one side usually point towards uneven pressure on the label. Take a look at the image below
- Warped or cracked platen/pressure rollers can cause this
- Misaligned printhead can cause this
- Uneven printhead pressure can cause this
Sometimes even using a wrong ribbon can be the difference between a good label print or an unusable one. Our service technicians will have a number of ribbons to test along with your labels or our labels in order to see which would work best for your application.
Heat, pressure, timing and other variances can affect label quality. With every repair call-out, our technicians will come and set up your printer to working condition.
Below is an example of what a good label looks like.
You’ll need immediate repair or replacement parts
This is where partnering with Bartech Systems works to your advantage. We’ve got spare parts in stock for Zebra, Sato, Citizen, Intermec and more brands, along with Zebra Certified printer technicians who can come, diagnose and service your printer and get them up and running. We go through a thorough cleaning and a 5 point check by a Bartech Certified Technician.
Not sure what the issue is? Give us a call at 416-740-1599 or